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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madelyn Mackie

April 10, 2025

5  out of  5
rating by Madelyn Mackie
"Jain Williams and her team have been my State Farm Insurance Agent since I started my business. They are amazing. Whenever I have a question, concern, or an insurance request, I get a response usually the same day or within 24-hours. If they are not able to help, they have a contact list of trusted partners to have the answers or services I need to meet all my contractual obligations and keep growing my business. Call Jain and her team today, you will not regret it."
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Robert Sellers

April 8, 2025

5  out of  5
rating by Robert Sellers
"Good customer service! Price friendly! Agent explain every detail about the policy. And continued to ask that do I have any questions or concerns. I would rate my experience with State Farm 10!! And will be recommending others!"
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Jameelah Johnson

April 6, 2025

5  out of  5
rating by Jameelah Johnson
"Karla is so amazing. Thank you for taking the time to walk me through all of my options. This is the second time that I was able to work with you and its always postive. You are amazing at your job!"
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Necol Edmond

April 1, 2025

5  out of  5
rating by Necol Edmond
"Jain Williams representing State Farm Insurance Company in Oakland California has giving me the best car insurance experience in my 25 years of driving. My 6yrs with State Farm has provided excellent service and support . In the past , I have been offered cheaper cost from other companies which I have never even considered switching to. This is solely due to Jain and Courtney and State Farm employees consistently making me feel valued , secure and providing above and beyond assistance through a myriad of situations. I feel like family not just a paying customer ."
We responded:
"Necol, it's been a pleasure serving you over the last 6 years, we look forward to many more! I'm glad you feel supported as a customer. We strive to provide consistent and reliable service and I'm glad you've had such a positive experience with us. If you ever need assistance in the future, we're just a phone call away. Jain"
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Hemon Asfaw

March 4, 2025

5  out of  5
rating by Hemon Asfaw
"Loved her ! Very Kind and got me exactly what i was looking for ."
We responded:
"Thank you so much for the wonderful review, Hemon! I'm so glad to hear that you had a great experience and found exactly what you were looking for. It was a pleasure assisting you, and we're always here if you need anything else! -Jain"
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Tatanisha Wilson

March 1, 2025

5  out of  5
rating by Tatanisha Wilson
"Awesome customer service. Would definitely recommend Carla to my friends and family."
We responded:
" Thank you for the positive feedback! Carla is one of our rockstars! Your recommendation means a lot to us, and we appreciate your support. If you ever need anything else, feel free to reach out! -Jain "
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Mike Ferguson

February 15, 2025

5  out of  5
rating by Mike Ferguson
"I had an easy and wonderful experience with Miss Williams. She explained everything and made it understandable."
We responded:
"Thank you so much for the 5-star review, Mike! We're thrilled to hear that our team was able to provide you with a great experience. We truly appreciate your feedback and are happy to know we could meet your needs. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing us! -Jain"
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Wendi Wilson

February 4, 2025

5  out of  5
rating by Wendi Wilson
"Jain is an outstanding State Farm agent. She was empathetic and responded quickly to the disaster in our house. She came to our house to make sure Service Masters and our contractor followed the guidelines and the repairs were great. There were times I was depressed and couldn’t take any more and Jain lifted me up and kept the project going. We have had other insurance companies and agents but none compare to Jain and State Farm. Thank you Jain Williams, BEST State Farm Agent."
We responded:
"Wendi, Thank you so much for your heartfelt review! I am honored by your kind words. It was my privilege to be there for you during such a challenging time, and I’m so glad I could help make the process a bit easier. Your support means a ton, and I’m grateful for the opportunity to serve you. Thanks for being a Good Neighbor! -Jain"
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Ken Robinson

January 27, 2025

5  out of  5
rating by Ken Robinson
"Very informative, always a great experience."
We responded:
"Ken, I'm so glad we could assist you and provide the support you needed. If you ever need anything else, we're always here to help. We truly appreciate your recommendation! -Jain"
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J D

January 19, 2025

5  out of  5
rating by J D
"I’ve been doing business with Jain Williams Statefarm. I called in recently to check if there were any changes with me getting a new car. They were great and I was even able to get a reduction in monthly payments. Jain and her employees are great. The office is easily accessible and they are quick to help. Recommended!"
We responded:
"JD, I'm so glad you had a positive experience with our team. If you ever need anything else, feel free to reach out. We appreciate having you as a Good Neighbor! -Jain "
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David Martinez

January 14, 2025

5  out of  5
rating by David Martinez
"Great experience with Dan. Fast and easy. He bundled with me and my grandma, so he saved me and my grandmother money. With my accident on my record he was still able to save me."
We responded:
" Thank you for your feedback, David! We're glad to hear that you had a great experience with Dan and that he was able to assist you and your grandmother with your insurance needs. At State Farm, we strive to offer personalized service to meet each customer’s unique situation. We appreciate your trust in us and look forward to continuing to help you with your coverage. If you have any questions or need further assistance, feel free to reach out! -Jain "
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Citlally Silvas

December 21, 2024

5  out of  5
rating by Citlally Silvas
"Andy was so helpful. He was able to answer my questions and also give me info to look what things to look out for. So thankful he answered my call."
We responded:
"Thank you, Citlally! We're so glad to hear that Andy was able to help and provide you with the information you needed. We're always here to answer your questions and support you whenever you need it! -Jain"
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Lavell Sanders

December 20, 2024

5  out of  5
rating by Lavell Sanders
"Andrew is the best always great at answering questions very helpful super cool"
We responded:
"Thank you, Lavell! We appreciate your kind words. We're glad to hear that Andrew was able to help and answer your questions. If you ever need further assistance, don't hesitate to reach out— we're here to help! -Jain"
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Jacob Kuppermann

December 14, 2024

5  out of  5
rating by Jacob Kuppermann
"Very friendly and informative; prompt service, clearly explained."
We responded:
"Thank you for your kind feedback Jacob. I'm pleased that you had a positive experience with our team. It’s important to us that our service is informative and timely, and we’re glad to know that we were able to explain everything clearly to you. We appreciate your comments and look forward to serving you again. -Jain"
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William Taylor

December 13, 2024

5  out of  5
rating by William Taylor
"Great customer service and knowledge. Appreciated the call and the review."
We responded:
"Bill, I'm glad to hear that you were satisfied with the customer service and found the information helpful during your visit. We appreciate having you as a Good Neighbor and are happy to assist you anytime. -Jain"
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Deandre Haskins

December 13, 2024

5  out of  5
rating by Deandre Haskins
"Johana was a grate help. Thank you so much !!"
We responded:
"Thank you for your review. I'm glad Johana could assist you, and we appreciate having you as one of our newest customers. If you need anything, don't hesitate to reach out! -Jain"
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Crystal Throne IMAX Theaters

December 10, 2024

5  out of  5
rating by Crystal Throne IMAX Theaters
"Professional & timely 👏💪 Very affordable 💳🏦 only $41.26"
We responded:
"Thank you for your kind review! I’m glad to hear you had a positive experience with our service and found it affordable. If you have any further questions or need assistance, feel free to reach out. -Jain"
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Brenda Blue

December 9, 2024

5  out of  5
rating by Brenda Blue
"Happy Holidays everyone, holidays can be challenging. My experiences with Jain's office State Farm has helped me when I am in need. Whole life polices are a life saver when your living not just when someone dies. Their willingness to provide customer service and help with your needs is to be commended."
We responded:
" Brenda, Thank you so much for your kind words! I'm so glad to hear that my team and I have been able to support you when you need it most. Whole-life coverage is a beneficial tool for your future, and I'm happy to know it's been a lifesaver for you. Your appreciation for our customer service means the world to us and I'm glad Coutney was able to help you. Wishing you a joyful and peaceful holiday season! -Jain "
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Letitia Blacksher

December 2, 2024

5  out of  5
rating by Letitia Blacksher
"Carla is amazing! I’ve been researching different insurance companies for a while now and haven’t found the right fit. Most agents I found were solely transactional and didn’t prioritize my needs. Carla’s patience and genuine concern for the client made this such a seamless process. I highly recommend her."
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Radia Hassan

November 19, 2024

5  out of  5
rating by Radia Hassan
"Jain Williams State Farm I have been with them for seven years excellent service and great customer service we appreciate for everything you do for us!"
We responded:
"Radia, Thank you for your kind words and for being with us for the past seven years. We're glad to hear that you've been satisfied with our service and customer support. We appreciate having you as a Good Neighbor and look forward to assisting you in the future. -Jain "
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Robert Sellers

November 18, 2024

5  out of  5
rating by Robert Sellers
"Welcoming,Very helpful and friendly! Great job!"
We responded:
"Robert, Thank you for your positive feedback! I'm glad to hear that you had a good experience with us. We strive to be helpful and friendly, and it's wonderful to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out! -Jain "
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Jackie Gagin

November 9, 2024

5  out of  5
rating by Jackie Gagin
"Carla Greene is very knowledgeable and patient. She answered many questions and was a pleasure to work with."
We responded:
"Jackie, Thank you for your feedback. I’m glad to hear that Carla was able to assist you effectively and answer all your questions. It’s nice to know that you had a positive experience working with her. We appreciate your kind words and look forward to assisting you again in the future. -Jain "
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A S

September 13, 2024

5  out of  5
rating by A S
"I had the best and most comprehensive experience from Andrew Aviles. He has calmly explained anything I did not understand about like certain policy terms and helped guide my way to understand what is needed for a leased car as I have never covered one before. On top of that, he is a great person to talk to when getting policy changes done as I had a car crash recently. I definitely recommend asking for Andrew Aviles when working with State Farm as your experience will be simply stellar."
We responded:
"AS, thank you so much for your kind words! We’re thrilled to hear that Andrew provided such a comprehensive and calming experience while guiding you through your insurance needs. We appreciate your recommendation and are here to help with anything you need! -Jain "
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Omar Isais

August 22, 2024

5  out of  5
rating by Omar Isais
"Carla and Jain have been amazing to work with, they are knowledgeable and extremely professional, aside from having answers to my questions they anticipated my needs and are always there when I have needed them with their friendly disposition. Their customer care approach made my move to another state feel seamless and easy it really took a lot of burdens of my shoulders I honestly feel like I have a good neighbor looking out for me Carla from State Farm is there!"
We responded:
""Thank you so much, Omar! I’m thrilled to hear that Carla, and I were able to make your move to another state seamless and stress-free. It’s important to us that you felt supported every step of the way, and I’m so glad we could help take the burden off your shoulders. It was a pleasure working with you, and we’re here if you need anything else! -Jain""
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ben montclair

July 24, 2024

5  out of  5
rating by ben montclair
"Helpful, knowledgeable, and insightful, Carla helped us solve a complex case by asking the right questions, providing relevant guidance, and expertly tracking the numerous scenarios we explored together. Rockstar."
We responded:
"Thank you so much for your kind words, Ben! We're thrilled to hear that Carla was able to help you with your case. We agree – she truly is a rockstar! If you need any further assistance, don't hesitate to reach out. -Jain "