Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Van Den Eeden

Stephen Van Den Eeden

September 4, 2025

5  out of  5
rating by Stephen Van Den Eeden
"Jain and her team are first rate (and nice people). They check in regularly to be sure we have the proper coverage. And the few unfortunate times I've used the coverage they have been great and the insurance piece was handled smoothly. Highly recommend."
We responded:
"Thank you, Stephen! It has been a pleasure working with you all of these years!"
Profile photo of Jason Lam

Jason Lam

August 29, 2025

5  out of  5
rating by Jason Lam
"Carla (Jain Williams State Farm) was super helpful with the whole process of acquiring a policy for a new motorcycle purchase, from initial quotes to finalizing the policy while I was at the dealership. 10/10"
We responded:
"Thank you for taking the time to share your thoughts, Jason! We’re glad to know you’re satisfied with the service Carla provided you to insure your motorcycle. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Bill Nguyen

Bill Nguyen

August 28, 2025

5  out of  5
rating by Bill Nguyen
"Carla gave me great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you received from Carla at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Esther Arnette

Esther Arnette

August 23, 2025

5  out of  5
rating by Esther Arnette
"Great service, they make you feel like you're family. I have my life insurance and auto and home with Jain. She and her team are always responsive, especially on my recent claim."
We responded:
"Esther, Being there for our customers is very important. We know you have many choices available to you. We're very happy you trusted us to provide your life insurance, as well as home and auto insurance. We love working with you and Roy! Happy holidays..."
Profile photo of jackie tillman

jackie tillman

August 19, 2025

5  out of  5
rating by jackie tillman
"Dan was very helpful me with my insurance needs, he was very nice. Dan made me feel like he appreciated my business. Dan’s customer service was amazing."
We responded:
"Dan is one of our Superstars! He loves working with our customers to make sure their insurance plans work for them. Thank you for you sharing your experience, Jackie."
Profile photo of Banks Fam1st

Banks Fam1st

August 15, 2025

5  out of  5
rating by Banks Fam1st
"Just got off the phone with the wonderful customer service from Dan Payne from State Farm. Help me get things back in order make sure I was taken care of properly. I appreciate the quick Service and knowledge about information that I needed regarding my insurance. I have been a State Farm member for some years now. I'll be here for some more."
We responded:
"Thank you for sharing your experience with Dan. We want all of our customers to feel taken care of and get the service they deserve. We are glad you have been a loyal State Farm customer for many years. Here's to many more!. "
Profile photo of Taylor Morgan Hill (TAY)

Taylor Morgan Hill (TAY)

August 8, 2025

3  out of  5
rating by Taylor Morgan Hill (TAY)
"I got a call based on an online inquiry, and I felt like the representative was a little condescending when we spoke over the phone. She basically explained that I wasn’t going to get the price that I was looking for due to my driving record , which was fine. However, I felt a little patronized. Especially after she quoted an outrageous amount and spoke as if I wouldn’t be able to find better rates. Perhaps this place is just not my cup of tea."
We responded:
"Thank you for taking the time to leave a review. We value your feedback and are always looking for ways to improve. If you have any suggestions or specific concerns, please reach out to us. My State Farm team is dedicated to providing excellent service and I would love the opportunity to address any issue you may have experienced"
Profile photo of R Z

R Z

July 17, 2025

5  out of  5
rating by R Z
"Dan is the best he is great knowledgeable reliable and extremely patient Thank you Dan Super great person To the point that he goes the extra mile"
We responded:
"Thank you RZ! Providing great service is of utmost importance to us. We try to educate our clients as much as possible so that you can make the best decisions on your insurance plan. I'm glad Dan was able to go that extra mile for you. It's our goal to do that with all of our clients."
Profile photo of Alex Cheung

Alex Cheung

July 6, 2025

5  out of  5
rating by Alex Cheung
"Andrew was great 👍"
We responded:
"Alex, thank you for your 5-star review. My team and I are happy to be your Good Neighbor!"
Profile photo of Tommy Arnold

Tommy Arnold

July 1, 2025

5  out of  5
rating by Tommy Arnold
"Jain and company are an absolute blessing! Highly recommend her. She makes my whole family apart of her family!"
We responded:
"Thanks Tommy! I love working with families like yours. It's a great feeling to have parents as clients and then insure their children as well when they become young adults. I appreciate the trust the Arnold family has in me."
Profile photo of John Tony Lynch

John Tony Lynch

June 23, 2025

5  out of  5
rating by John Tony Lynch
"We have been policy holders with Jain Williams State Farm Agency for over thirty years! Policies include autos, home , umbrella and personal, and jewelry . The personal attention, follow through and understanding of our needs, best interests, and advice has been excellent. Jain runs a family friendly and thoughtful business operation The several claims we have made including auto, jewelry and rental property have been promptly and efficiently managed resulting in desired outcomes."
We responded:
"Tony, we have enjoyed working with you and Brenda as well, making sure you have the right coverage in place and helping you through your claims. It always means a lot to me when I can work with my clients' children. I appreciate that you have entrusted me with taking care of them as well. Here's to 30 more! "
Profile photo of Chalon Green

Chalon Green

June 19, 2025

5  out of  5
rating by Chalon Green
"I had the pleasure of working AGAIN with Jain Williams' State Farm office and couldn't been happier with their outstanding service. The team is welcoming and attentive, start to finish. A reliable partner demonstrating customer care. Thank you Jain and team!"
We responded:
"Chalon, we are here anytime you need us. Thanks for insuring with us again! Service is our number one priority."
Profile photo of Rosie Gonzalez

Rosie Gonzalez

June 18, 2025

5  out of  5
rating by Rosie Gonzalez
"After searching for new car insurance I came across State Farm received a call back from Andy who was very helpful and had great customer service. He answered all our questions and even helped us with a life insurance plan for my husband and I."
We responded:
"Rosie, Thanks for sharing your experience with Andy. We love answering questions, that way we know you understand your policy and are comfortable with your choices. Life insurance is so important for families like yours, we're glad we could put together an income protection plan for you and your family. "
Profile photo of Allison Leopold

Allison Leopold

June 13, 2025

5  out of  5
rating by Allison Leopold
"Andy was so helpful, easy to talk to, and knowledgeable. He was able to customize my car insurance plan based on the age, usage, and location of my car so I wasn't overpaying for services I didn't need (but still got the services that make the most sense). He sent me a quote, followed up a week later and wasn't too pushy when I was too busy moving to talk, and then happily jumped back into my case when I called him after I had settled in. He even talked to me about pricing at other companies and the benefits/drawbacks of those."
We responded:
"Allison, I'm so glad Andy was able to work with you based on your availability. We strive to make all our customer's experiences easy and positive. Putting together a personalized plan for our customers is what we do. Welcome to State Farm! "
Profile photo of Rachel Davis

Rachel Davis

June 13, 2025

5  out of  5
rating by Rachel Davis
"Carla is the best!!! She doesn’t talk to you like you’re just another policy. She is very professional, polite, respectful and funny. I’ve had State Farm before and she made it an easy decision to come back. She deserves a raise and a big one!!"
We responded:
"Thank you, Rachel, Carla is truly one of a kind! She epitomizes our office philosophy of giving each of our clients the very best service every time. We're glad to have you back with State Farm!"
Profile photo of Tush Dorothy

Tush Dorothy

June 2, 2025

5  out of  5
rating by Tush Dorothy
"It was,a pleasure talking with Ms. Carla she has a kind heart and is very pleasant, and knowledgeable. She was very helpful explaining of the varies ways to save on the difference of insurance products they offer."
We responded:
"Thank you Dorothy. I'm here to help you however I can."
Profile photo of EternityHolds

EternityHolds

May 10, 2025

5  out of  5
rating by EternityHolds
"I had the pleasure to work with one of your agents, Andrew Aviles, on securing my car insurance. The agent understood my needs based on driving experience and requirements and accordingly made suggestions to get me the best deal, while ensuring my premium was at a reasonable rate."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Joseph Thomas

Joseph Thomas

May 9, 2025

5  out of  5
rating by Joseph Thomas
"I was very impressed with Ms. Green professionalism, attitude and patience. I was not having a good day and was ready to take my anger out on someone. Ms. Green answered my call and took on my frustration and defusing me with her calmness. She didn't deserve my attitude because what I was going through wasn't her fault but somehow she was able to turn my anger into laughter. We ended up talking like long lost friends. I truly appreciate her for that. Wishing you well Ms. Green, you are the best!"
We responded:
" Thank you for sharing your experience. I'm so glad Ms. Green was able to be there for you in that moment—her calm, kindness, and professionalism shine through in everything she does. It means a lot to know she could help turn your day around. I'll be sure to pass along your message and kind words to her. If you need anything else, please don't hesitate to reach out! -Jain "
Profile photo of Frances Montgomery

Frances Montgomery

May 9, 2025

5  out of  5
rating by Frances Montgomery
"Carla customer service is GREAT and very knowledgeable. She's AMAZING to work with."
We responded:
"Frances, we're thrilled to hear that Carla provided such a positive experience- we're lucky to have her on our team and we're lucky to have you as a new customer! "
Profile photo of michael Floyd

michael Floyd

May 5, 2025

5  out of  5
rating by michael Floyd
"I’ve been a customer since 2020. Jain and Courtney have been spectacular. I highly recommend anyone looking for great service and quality insurance reach out to them immediately."
We responded:
"Michael, we have enjoyed working with you and your family over the past few years and look forward to many more. We are always here to help. "
Profile photo of D Philips

D Philips

April 30, 2025

5  out of  5
rating by D Philips
"Dan Payne provided excellent customer service and is generally a very thoughtful and competent human. He was able to get me a much more competitive rate than I was initially quoted. I was very happy with my experience."
We responded:
"Thank you for the wonderful feedback! I'm so glad to hear that Dan provided you with excellent service and was able to find a competitive rate. He truly cares about our customers, and we’re lucky to have him on our team. We appreciate your support and are happy you had a positive experience! If you need anything further, please don't hesitate to reach out. -Jain"
Profile photo of Stephanie Fleming

Stephanie Fleming

April 30, 2025

5  out of  5
rating by Stephanie Fleming
"I came over to Jain Williams, State Farm insurance, a few years ago after being dropped by a company that I had been with for over 35 years. I understand that I live in an area that may be considered a “high fire danger“. However, having never had a fire in my area nor made a claim with the company, I was quite taken aback when my former insurance company abruptly cancelled my policy. Jain was very fair and gave me a number of options to consider, which I really appreciated. The cost of my new policy was very competitive and in line with my budget."
We responded:
"Stephanie. I’m so glad we could help after your previous coverage was unexpectedly canceled. It's our goal to offer personalized options. I'm happy we found a solution that fits your needs and budget. If you need anything else, don't hesitate to reach out. -Jain"
Profile photo of Kurt Hess

Kurt Hess

April 29, 2025

5  out of  5
rating by Kurt Hess
"Jain, was extremely patient and did a great job of working with me. She made the process I’m working with a mortgage company to change insurance policies seamless. Can’t say enough good things. Kurt Hess"
We responded:
"Kurt, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If you have any other insurance needs we can help you with, just let us know! Jain "
Profile photo of Madelyn Mackie

Madelyn Mackie

April 10, 2025

5  out of  5
rating by Madelyn Mackie
"Jain Williams and her team have been my State Farm Insurance Agent since I started my business. They are amazing. Whenever I have a question, concern, or an insurance request, I get a response usually the same day or within 24-hours. If they are not able to help, they have a contact list of trusted partners to have the answers or services I need to meet all my contractual obligations and keep growing my business. Call Jain and her team today, you will not regret it."
We responded:
"Madelyn, it has been so much fun watching your business grow! We're very happy for your success and we're glad that we've been able to support you by providing your insurance. We wish you continued success. "
Profile photo of Robert Sellers

Robert Sellers

April 8, 2025

5  out of  5
rating by Robert Sellers
"Good customer service! Price friendly! Agent explain every detail about the policy. And continued to ask that do I have any questions or concerns. I would rate my experience with State Farm 10!! And will be recommending others!"
We responded:
"Developing the right insurance plan for our customers is our number one objective. Thank you, Robert, for choosing our agency to handle your insurance needs."